Would you rather stay at home than go into a health care facility or nursing home?

PBL Care,  will provide the following home health care programs at flexible schedules and cost-friendly service rates.

Why so many families trust us…..

Personalised Care

Everyone’s needs are different, so our care is personalised. Our high-quality home care is flexible when circumstances change and always delivered with compassion, dignity and respect.

Quality Assured

Choosing home care is a big decision, so we have strict performance guidelines and are regulated by the Care Quality Commission to give confidence that our services are quality assured.

Excellent Training

Our teams are carefully selected and receive excellent training through our exclusive Academy. We don’t use agency or freelance staff to protect our quality reputation.

Frequently asked questions

Does having home care result in a loss of independence?

No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.

How can I trust a caregiver in my home?

Just like nurses and doctors, Professional Caregivers have chosen a career in compassionate care of those in need. NanoCare implements a proprietary CareAssure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word of mouth referral from other happy clients.

How does PBL Care attract the best caregivers?

Our Golden Rule states ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ This high bar was set by our founder in 1982 and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each caregiver they refer.

What if we don’t like our caregiver?

Contact us and we’ll refer another caregiver quickly at no additional referral cost.

Will we have a choice in selecting the caregiver

Our CarePairing Process works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.

What is the process of finding a caregiver?

We make the process of finding a caregiver very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.